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Role Summary: The Accounts Payable Staff is responsible for processing, verifying, and reconciling payments to vendors and suppliers while ensuring accuracy and compliance with financial policies. This role plays a crucial part in managing cash flow, maintaining financial records, and supporting the accounting team in achieving smooth financial operations.

Role Summary: The Area Manager is responsible for overseeing the day-to-day operations of multiple properties, ensuring they are well-maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property-related tasks.

Role Summary: The Butler Staff is responsible for delivering personalized and high-quality service to guests, ensuring their comfort and satisfaction throughout their stay. This role requires exceptional attention to detail, strong communication skills, and a proactive approach to anticipating guest needs. The Butler Staff will coordinate with various departments to fulfill special requests, manage guest preferences, and provide seamless, luxury-level service.

We are looking for a Data and Business Intelligence Analyst to optimize the conversion in our funnels across different services we are offering. Your primary focus will be on organizing and crafting data to create business insights for customer journey and sales optimization.

Role Summary: A Guest Support Officer in property management is a key role focused on providing exceptional customer service to guests staying in managed properties. This role involves handling inquiries, resolving issues, and ensuring a positive guest experience from booking through to departure. The Guest Support Officer serves as the primary point of contact for guests, addressing their needs, coordinating with other departments, and managing any concerns that may arise during their stay.

Role Summary: The Head of Concierge leads and manages the concierge team, overseeing the delivery of exceptional, personalized services to clients or guests. This leadership position ensures the team’s performance aligns with organizational goals while maintaining the highest standards of service. The Head of Concierge is responsible for shaping the overall guest experience, managing team resources, and driving continuous improvement in service delivery.

Betterplace – Bali's leading vacation rental investment and management company – is searching for a dynamic, experienced, and driven Head of Sales to join our rapidly growing team. Why join Betterplace? $70M+ Real estate assets under management $20M+ Annual real estate sales 38% Year-over-year growth rate 250+ Full-time dedicated professionals 80%+ Annual average occupancy 3500+ Guests hosted monthly

Role Summary: The Housekeeping Staff is responsible for maintaining cleanliness, hygiene, and organization in guest rooms, public areas, and back-of-house spaces. This role ensures that all rooms and facilities meet the highest standards of cleanliness and comfort, contributing to a positive guest experience. Housekeeping Staff must be detail-oriented, efficient, and dedicated to providing a welcoming and sanitary environment.

Role Summary: The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising housekeeping staff, conducting inspections, and maintaining high service standards in guest rooms and public areas. The Housekeeping Supervisor must be detail-oriented, proactive, and capable of leading a team effectively while ensuring compliance with safety and cleanliness protocols.

Role Summary: The OTA Reservation Officer supports the OTA Booking Manager by managing guest interactions and booking processes across online travel agency (OTA) platforms. This role involves handling guest inquiries, resolving complaints, assisting with bookings, and maintaining up-to-date listings on multiple platforms. The agent also assists in coordinating guest viewings, processing payments, and upselling additional services to enhance guest satisfaction and company revenue.

The Photographer is responsible for capturing high-quality images and videos of villas, facilities, and surrounding areas to enhance marketing efforts, attract guests, and maintain brand consistency. This role requires a keen eye for detail, creativity, and expertise in real estate or hospitality photography.

The Project Maintenance Coordinator supports the day-to-day operations of the Property Maintenance Project Manager by helping manage vendor relationships, coordinating projects, and ensuring smooth execution of property maintenance tasks. This role involves assisting with property inspections, preparing reports, tracking project progress, and facilitating communication between departments. The assistant plays a key role in ensuring maintenance projects are completed efficiently and that all relevant information is well-organized and communicated.

Role Summary: The Reservation Admin will provide essential administrative support to the Senior Reservation Manager, ensuring smooth coordination between clients and internal teams. This role is focused on assisting with managing reservations, confirming booking details, and facilitating efficient communication to meet guest needs. The Reservation Admin will play a key role in supporting the Senior Reservation Manager by handling routine tasks and ensuring exceptional service throughout the reservation process.

Role Summary: The Villa Manager is responsible for managing vacation rental properties and ensuring that they are in good condition and ready for guests. They will supervise staff, including cleaning, pool, and garden staff, and coordinate with contractors and service providers for maintenance and repairs. The Villa Manager will also be responsible for guest services, including check-in and check-out procedures, responding to guest needs and concerns, and collecting feedback from guests.