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Role Summary: The Account Manager is responsible for building and maintaining strong relationships with property owners, acting as their primary point of contact to ensure their needs and expectations are met. This role focuses on account planning, upselling opportunities, problem resolution, and providing regular updates, while collaborating with internal teams to ensure service delivery aligns with owners' goals. Additionally, the role involves gathering feedback, monitoring customer satisfaction, and contributing to strategic planning based on market trends and property owner insights.

Role Summary: The Accounts Payable Staff is responsible for processing, verifying, and reconciling payments to vendors and suppliers while ensuring accuracy and compliance with financial policies. This role plays a crucial part in managing cash flow, maintaining financial records, and supporting the accounting team in achieving smooth financial operations.

Role Summary: The Area Manager is responsible for overseeing the day-to-day operations of multiple properties, ensuring they are well-maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property-related tasks.

The Assistant Area Manager supports the Area Manager in managing the daily operational readiness of assigned properties. The role focuses on conducting property checks, coordinating with ground teams, monitoring maintenance and inventory, assisting with property viewings, and preparing operational documentation. The Assistant Area Manager works closely with the Area Manager, Housekeeping, Maintenance, and other operational teams to ensure assigned properties are properly prepared and operational tasks are followed up in a timely manner.

Role Summary: The Building/Hotel Manager oversees the daily operations of a hotel to ensure efficient management, high guest satisfaction, and profitability. This role involves supervising staff, managing budgets, maintaining standards of service, and ensuring compliance with health and safety regulations. The ideal candidate willhave strong leadership, organizational, and interpersonal skills.

Role Summary: The Business Development Executive – Non Exclusive is responsible for acquiring new non-exclusive property management contracts and supporting the initiation and growth of the Non-Exclusive (Nonex) department. This role focuses on lead generation, canvassing, client acquisition, and closing new partnerships with property owners to expand the company’s portfolio.

The Direct Reservation Sales supports the Direct Reservations Manager by managing guest inquiries, organizing property viewings, and converting leads into bookings through various communication channels. This role involves handling booking logistics, including contracts, payments, and guest services. The agent also assists in promoting properties, responding to prospective leads, and ensuring an efficient booking process while maintaining strong guest relationships.

Role Summary: The Engineering is responsible for performing a wide range of minor repair, maintenance, and preventative tasks to ensure the upkeep and safety of properties. This role includes both proactive and reactive maintenance duties such as minor plumbing, electrical repairs, general repairs of fixtures, and ensuring external areas are safe. The Handyman works under the direction of the Engineering Team Supervisor and assists in maintaining the properties in good working order, providing essential support in both repair tasks and general upkeep.

Job Summary: The CONSULTANT shall provide services as a Freelance Photographer and responsible for capturing high-quality photos and videos of properties within the Vacation Rentals (VR) and Real Estate (RE) divisions. Thisrole involves creating visually appealing content for use in marketing campaigns and property listings. ThePhotographer also manages post-production tasks, such as photo stacking and video editing, to ensure thatall content aligns with the company’s brand guidelines. Additionally, the Photographer plays a key role inproducing 360° virtual tours, keeping the company’s visual assets current and competitive with the latestindustry trends.

Role Summary As a Front Office, you will be the face of our property, delivering exceptional service to all guests from arrival to departure. Your primary role is to ensure a memorable, personalized, and seamless guest experience, while professionally handling inquiries, feedback, and special requests.

Job Summary: The Graphic Designer is responsible for developing creative and visually appealing designs that support the company’s marketing and promotional efforts. This role involves designing a wide range of assets for both online and offline channels, including banners, email templates, brochures, business cards, and signage. The Graphic Designer works closely with various teams across the company to ensure all designs align with brand guidelines and project objectives. Additionally, this role includes creating logos, icons, PDF reports, and social media templates while collaborating with the marketing team to produce high-quality final products. The Graphic Designer is also tasked with maintaining fresh, innovative designs while managing multiple projects through ClickUp to ensure timely delivery.

Role Summary: The Head of Maintenance leads and oversees all maintenance operations across properties to ensure optimal safety, efficiency, and reliability of equipment and infrastructure. This role is responsible for managing the maintenance team, implementing preventive maintenance strategies, ensuring regulatory compliance, and collaborating with other departments to support business objectives. By minimizing downtime and extending asset life, the Head of Maintenance plays a key role in enhancing operational performance across all facilities.

Job Summary: The Head of Marketing is responsible for developing and executing marketing strategies to drive brand awareness, lead generation, and revenue growth. This role involves overseeing digital and traditional marketing efforts, managing a team, and working closely with other departments to align marketing initiatives with business objectives. The Head of Marketing will also analyze market trends, monitor competitor activity, and ensure the company's positioning remains competitive and innovative.

Job Summary: The Housekeeping Manager is responsible for overseeing all housekeeping operations across the property portfolio to ensure the highest standards of cleanliness, hygiene, and presentation. This role manages housekeeping staff, deep cleaning programs, linen and laundry operations, and cleaning quality control processes to ensure properties remain guest-ready at all times. The Housekeeping Manager will also establish standardized procedures, monitor operational efficiency, control housekeeping-related costs, and ensure consistent service quality across all managed properties.

In this essential role, you'll play a key part in ensuring our luxury villas are impeccably clean and comfortable for our guests. You'll handle daily cleaning tasks, maintain hygiene standards in bathrooms, and ensure a fresh supply of linens and amenities.

Role Summary: The Legal Manager ensures company-wide compliance with labor laws, manages legal risks, and oversees contract drafting and negotiation. This role provides legal counsel on employee relations, regulatory matters, and corporate governance while supporting dispute resolution and litigation efforts. Additionally, the officer advises management on legal strategies, develops compliant policies, and leads training on legal issues, including data privacy and employment law.

Role Summary: The Guest Support Night Shift (Remote, Bali-Based) is responsible for delivering professional and timely assistance to guests during overnight hours, ensuring smooth operations and a positive guest experience. Key duties include handling late-night inquiries, managing urgent requests, resolving issues, and supporting reservations. This role also covers review management—monitoring, responding to, and escalating guest feedback—as well as administrative tasks to support the Customer Support team, such as updating records, maintaining reports, and ensuring accurate documentation. The position is fully remote but requires candidates to be Bali-based to align with operational needs and time zone requirements.

Role Summary: The OTA Reservation Officer supports the OTA Booking Manager by managing guest interactions and booking processes across online travel agency (OTA) platforms. This role involves handling guest inquiries, resolving complaints, assisting with bookings, and maintaining up-to-date listings on multiple platforms. The agent also assists in coordinating guest viewings, processing payments, and upselling additional services to enhance guest satisfaction and company revenue.

Role Summary: The role involves maintaining the cleanliness of an office space, performing basic administrative tasks like delivering mail, managing office supplies, and generally assisting staff with day-to-day operations to ensure smooth functioning of the office environment; essentially acting as a general office assistant focused on upkeep and basic logistics.

The Photographer is responsible for capturing high-quality images and videos of villas, facilities, and surrounding areas to enhance marketing efforts, attract guests, and maintain brand consistency. This role requires a keen eye for detail, creativity, and expertise in real estate or hospitality photography.

The Pool and Garden Supervisor is responsible for overseeing the maintenance, upkeep, and aesthetic quality of gardens and pools across all properties. This role ensures that the landscaping and pool areas are maintained to the highest standards, managing the garden team’s daily tasks, schedules, and equipment. The Supervisor also plays a key role in staff training, vendor management, and assisting in the planning and budgeting for garden and pool-related projects. They work closely with the Head of Operations to ensure year-round care and continued growth of garden spaces while overseeing any renovation or maintenance projects.

Role Summary: The Pool & Garden Staff is responsible for maintaining the cleanliness, functionality, and aesthetic appeal of the villa’s outdoor areas, including swimming pools, gardens, and landscaping. This role ensures that outdoor spaces remain safe, well-maintained, and inviting for guests. The Pool & Garden Staff must have knowledge of pool maintenance, plant care, and general landscaping practices.

Role Summary: The Property Management Sales role focuses on generating leads, building client relationships, and closing property deals. This position involves identifying potential buyers and investors, presenting property opportunities, and guiding clients through the sales process. It requires close collaboration with marketing, legal, and finance teams to ensure smooth transactions. Success in this role depends on strong communication, negotiation skills, and the ability to meet sales targets while staying updated on market trends.

Job Summary: The Real Estate Sales Listing Agent is responsible for scouting new property inventory, including villas and land for sale or rent, and managing the creation and promotion of property listings. This role involves adding new listings to the company’s website and social media, conducting market analysis to ensure competitive pricing, and coordinating property inspections and showings. The Listing Agent also builds relationships with property owners and offers rental management services, ensuring that all listings are marketed effectively to drive sales and rentals.

Role Summary: The Real Estate Sales Agent in the real estate department is responsible for generating leads, conducting property viewings, and closing sales deals. This role involves building strong relationships with clients, providing guidance on property purchases, and promoting listings through various marketing channels. The Sales Agent works closely with the listing manager to ensure smooth communication and effective marketing strategies. Additionally, the agent manages client inquiries, performs market analysis, and ensures accurate documentation throughout the sales process.

Role Summary: The Senior Housekeeping is responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising housekeeping staff, conducting inspections, and maintaining high service standards in guest rooms and public areas. The Housekeeping Supervisor must be detail-oriented, proactive, and capable of leading a team effectively while ensuring compliance with safety and cleanliness protocols.

Job Summary: Vacation Rental Sales Lead is responsible for driving revenue growth by developing and executing sales strategies both B2B & B2C, generating new business opportunities, optimizing CRM performance, and leading the sales team to achieve company targets. This role oversees the entire sales funnel, from lead generation to conversion, with a strong focus on acquiring and converting daily and monthly rental guests, as well as managing the owner acquisition funnel to secure new property partnerships and expand the Non - Exclusive portfolio. Vacation Rental Sales Lead leverages CRM data, market insights, and team performance metrics to develop strategic action plans that maximize occupancy, revenue, and long-term business growth.