Bakat Anda dihargai

Role Summary: The Account Manager is responsible for building and maintaining strong relationships with property owners, acting as their primary point of contact to ensure their needs and expectations are met. This role focuses on account planning, upselling opportunities, problem resolution, and providing regular updates, while collaborating with internal teams to ensure service delivery aligns with owners' goals. Additionally, the role involves gathering feedback, monitoring customer satisfaction, and contributing to strategic planning based on market trends and property owner insights.

Role Summary: The Accounts Payable Staff is responsible for processing, verifying, and reconciling payments to vendors and suppliers while ensuring accuracy and compliance with financial policies. This role plays a crucial part in managing cash flow, maintaining financial records, and supporting the accounting team in achieving smooth financial operations.

Role Summary: The Area Manager is responsible for overseeing the day-to-day operations of multiple properties, ensuring they are well-maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property-related tasks.

Role Summary: The Building/Hotel Manager oversees the daily operations of a hotel to ensure efficient management, high guest satisfaction, and profitability. This role involves supervising staff, managing budgets, maintaining standards of service, and ensuring compliance with health and safety regulations. The ideal candidate willhave strong leadership, organizational, and interpersonal skills.

Role Summary: The Business Development Executive – Non Exclusive is responsible for acquiring new non-exclusive property management contracts and supporting the initiation and growth of the Non-Exclusive (Nonex) department. This role focuses on lead generation, canvassing, client acquisition, and closing new partnerships with property owners to expand the company’s portfolio.

The Direct Reservation Sales supports the Direct Reservations Manager by managing guest inquiries, organizing property viewings, and converting leads into bookings through various communication channels. This role involves handling booking logistics, including contracts, payments, and guest services. The agent also assists in promoting properties, responding to prospective leads, and ensuring an efficient booking process while maintaining strong guest relationships.

Role Summary: The Engineering is responsible for performing a wide range of minor repair, maintenance, and preventative tasks to ensure the upkeep and safety of properties. This role includes both proactive and reactive maintenance duties such as minor plumbing, electrical repairs, general repairs of fixtures, and ensuring external areas are safe. The Handyman works under the direction of the Engineering Team Supervisor and assists in maintaining the properties in good working order, providing essential support in both repair tasks and general upkeep.

Job Summary: The CONSULTANT shall provide services as a Freelance Photographer and responsible for capturing high-quality photos and videos of properties within the Vacation Rentals (VR) and Real Estate (RE) divisions. Thisrole involves creating visually appealing content for use in marketing campaigns and property listings. ThePhotographer also manages post-production tasks, such as photo stacking and video editing, to ensure thatall content aligns with the company’s brand guidelines. Additionally, the Photographer plays a key role inproducing 360° virtual tours, keeping the company’s visual assets current and competitive with the latestindustry trends.

Role Summary As a Front Office, you will be the face of our property, delivering exceptional service to all guests from arrival to departure. Your primary role is to ensure a memorable, personalized, and seamless guest experience, while professionally handling inquiries, feedback, and special requests.

Job Summary: The Graphic Designer is responsible for developing creative and visually appealing designs that support the company’s marketing and promotional efforts. This role involves designing a wide range of assets for both online and offline channels, including banners, email templates, brochures, business cards, and signage. The Graphic Designer works closely with various teams across the company to ensure all designs align with brand guidelines and project objectives. Additionally, this role includes creating logos, icons, PDF reports, and social media templates while collaborating with the marketing team to produce high-quality final products. The Graphic Designer is also tasked with maintaining fresh, innovative designs while managing multiple projects through ClickUp to ensure timely delivery.

Job Summary: The CONSULTANT shall provide services as a Freelance Graphic Designer and plays a key role in supporting the in-house Graphic Designer team in producing visual content for social media platforms, including creating designs such as carousel posts, Instagram Stories, and Reels covers. The CONSULTANT ensures all designs align with the company’s brand guidelines, meet content requirements and timelines, and incorporates revisions based on feedback until the final output meets the expected standards

Role Summary As the Head of Human Resources, you will lead and oversee all HR functions across our property management operations in Bali. This role is responsible for shaping the company’s people strategy, supporting organizational growth, and cultivating a high-performance, values-driven culture. You will act as a strategic partner to leadership while ensuring compliance with labor regulations and aligning HR practices with business goals.

Job Summary: The Head of Marketing is responsible for developing and executing marketing strategies to drive brand awareness, lead generation, and revenue growth. This role involves overseeing digital and traditional marketing efforts, managing a team, and working closely with other departments to align marketing initiatives with business objectives. The Head of Marketing will also analyze market trends, monitor competitor activity, and ensure the company's positioning remains competitive and innovative.

Job Summary: The Housekeeping Manager is responsible for overseeing all housekeeping operations across the property portfolio to ensure the highest standards of cleanliness, hygiene, and presentation. This role manages housekeeping staff, deep cleaning programs, linen and laundry operations, and cleaning quality control processes to ensure properties remain guest-ready at all times. The Housekeeping Manager will also establish standardized procedures, monitor operational efficiency, control housekeeping-related costs, and ensure consistent service quality across all managed properties.

In this essential role, you'll play a key part in ensuring our luxury villas are impeccably clean and comfortable for our guests. You'll handle daily cleaning tasks, maintain hygiene standards in bathrooms, and ensure a fresh supply of linens and amenities.

Role Summary: The Legal Manager ensures company-wide compliance with labor laws, manages legal risks, and oversees contract drafting and negotiation. This role provides legal counsel on employee relations, regulatory matters, and corporate governance while supporting dispute resolution and litigation efforts. Additionally, the officer advises management on legal strategies, develops compliant policies, and leads training on legal issues, including data privacy and employment law.

Role Summary: The Guest Support Night Shift (Remote, Bali-Based) is responsible for delivering professional and timely assistance to guests during overnight hours, ensuring smooth operations and a positive guest experience. Key duties include handling late-night inquiries, managing urgent requests, resolving issues, and supporting reservations. This role also covers review management—monitoring, responding to, and escalating guest feedback—as well as administrative tasks to support the Customer Support team, such as updating records, maintaining reports, and ensuring accurate documentation. The position is fully remote but requires candidates to be Bali-based to align with operational needs and time zone requirements.

The Photographer is responsible for capturing high-quality images and videos of villas, facilities, and surrounding areas to enhance marketing efforts, attract guests, and maintain brand consistency. This role requires a keen eye for detail, creativity, and expertise in real estate or hospitality photography.

The Pool and Garden Supervisor is responsible for overseeing the maintenance, upkeep, and aesthetic quality of gardens and pools across all properties. This role ensures that the landscaping and pool areas are maintained to the highest standards, managing the garden team’s daily tasks, schedules, and equipment. The Supervisor also plays a key role in staff training, vendor management, and assisting in the planning and budgeting for garden and pool-related projects. They work closely with the Head of Operations to ensure year-round care and continued growth of garden spaces while overseeing any renovation or maintenance projects.

Role Summary: The Pool & Garden Staff is responsible for maintaining the cleanliness, functionality, and aesthetic appeal of the villa’s outdoor areas, including swimming pools, gardens, and landscaping. This role ensures that outdoor spaces remain safe, well-maintained, and inviting for guests. The Pool & Garden Staff must have knowledge of pool maintenance, plant care, and general landscaping practices.

The Project Maintenance Admin is responsible for providing administrative support for all maintenance-related projects and tasks across managed properties. This role acts as a central coordinator between the maintenance team, vendors, and management to ensure that maintenance work is scheduled, documented, and completed efficiently and on time.

Role Summary: The Property Management Sales role focuses on generating leads, building client relationships, and closing property deals. This position involves identifying potential buyers and investors, presenting property opportunities, and guiding clients through the sales process. It requires close collaboration with marketing, legal, and finance teams to ensure smooth transactions. Success in this role depends on strong communication, negotiation skills, and the ability to meet sales targets while staying updated on market trends.

Job Summary: The Real Estate Sales Listing Agent is responsible for scouting new property inventory, including villas and land for sale or rent, and managing the creation and promotion of property listings. This role involves adding new listings to the company’s website and social media, conducting market analysis to ensure competitive pricing, and coordinating property inspections and showings. The Listing Agent also builds relationships with property owners and offers rental management services, ensuring that all listings are marketed effectively to drive sales and rentals.

Role Summary: The Real Estate Sales Agent in the real estate department is responsible for generating leads, conducting property viewings, and closing sales deals. This role involves building strong relationships with clients, providing guidance on property purchases, and promoting listings through various marketing channels. The Sales Agent works closely with the listing manager to ensure smooth communication and effective marketing strategies. Additionally, the agent manages client inquiries, performs market analysis, and ensures accurate documentation throughout the sales process.

Role Summary: The Senior Housekeeping is responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising housekeeping staff, conducting inspections, and maintaining high service standards in guest rooms and public areas. The Housekeeping Supervisor must be detail-oriented, proactive, and capable of leading a team effectively while ensuring compliance with safety and cleanliness protocols.

The Talent Development Manager is responsible for building and managing Betterplace’s company-wide learning and development system. This role ensures employees across properties, offices, and operational departments have the knowledge, skills, service mindset, and leadership capability required to perform successfully and deliver a consistent Betterplace experience. The position owns the full training cycle: training needs analysis, curriculum and module development, scheduling, facilitation, facilities and logistics, departmental training coordination, learning records, evaluation, and continuous improvement.

Job Summary: Vacation Rental Sales Lead is responsible for driving revenue growth by developing and executing sales strategies both B2B & B2C, generating new business opportunities, optimizing CRM performance, and leading the sales team to achieve company targets. This role oversees the entire sales funnel, from lead generation to conversion, with a strong focus on acquiring and converting daily and monthly rental guests, as well as managing the owner acquisition funnel to secure new property partnerships and expand the Non - Exclusive portfolio. Vacation Rental Sales Lead leverages CRM data, market insights, and team performance metrics to develop strategic action plans that maximize occupancy, revenue, and long-term business growth.