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Apa yang kami perjuangkan

Kami tim profesional yang beragam dan berbakat yang dipersatukan oleh semangat untuk sewa liburan
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InovasiEfisiensi dan dorongan tak kenal lelah untuk peningkatan besar maupun kecil adalah bagian penting yang membuat perusahaan kami istimewa.
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AkuntabilitasButuh bertahun-tahun untuk membangun reputasi, dan hanya hitungan menit untuk kehilangannya. Karena itu di Betterplace kami menjunjung tinggi komitmen dengan kehormatan dan rasa hormat.
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AmbisiMenjadi perusahaan biasa dengan pencapaian biasa bukanlah DNA kami. Kami menetapkan target tinggi dan mengejar kesuksesan utuh di setiap lini.
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KejujuranLoyalitas dan transparansi telah menjadi bahan bakar kesuksesan kami sejak awal dan tetap menjadi salah satu prinsip utama kami.

Kantor pusat kami

Kami menciptakan lingkungan kerja yang nyaman agar anggota tim menantikan hari kerja dan dapat memanfaatkan keterampilan serta potensinya secara efisien.

Terletak di gedung komersial di Berawa Beach, Canggu, kantor pusat kami memiliki 2 lantai, area makan, dan berbagai area istirahat untuk karyawan mengisi energi dan bersosialisasi.

Jadwalkan kunjungan

Bergabunglah dengan Tim Kami dan Beri Dampak

Kami terus mencari talenta. Lihat peran yang cocok untuk Anda? Jangan ragu, kirim lamaran Anda hari ini.
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Lowongan saat ini
Account Receivable Officer
Role Summary: The Accounts Receivable Officer manages the day-to-day processing of payments, reconciliations, and financial transactions, ensuring accuracy in vendor payments, staff payroll, and property-related expenses, while maintaining compliance and supporting effective communication with internal and external stakeholders.
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Area Manager
Role Summary: The Area Manager is responsible for overseeing the day-to-day operations of multiple properties, ensuring they are well-maintained, fully operational, and running efficiently. This role involves managing the property staff, coordinating maintenance and repairs, and ensuring compliance with company standards and procedures. The Area Manager plays a key role in staff training, performance evaluation, and managing the overall guest experience at each property. The position also requires handling operational reports, monitoring utility bills, and assisting other departments with property-related tasks.
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Bookkeeper
Role Summary: The Bookkeeper is responsible for recording and maintaining accurate financial transactions, managing accounts payable and receivable, reconciling accounts, preparing financial reports, and ensuring compliance with accounting standards and regulations.
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Business Development Executive – Non Exclusive
Role Summary: The Business Development Executive – Non Exclusive is responsible for acquiring new non-exclusive property management contracts and supporting the initiation and growth of the Non-Exclusive (Nonex) department. This role focuses on lead generation, canvassing, client acquisition, and closing new partnerships with property owners to expand the company’s portfolio.
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Concierge Agent
Role Summary: The Concierge Sales Agent is responsible for assisting guests by promoting and selling additional services such as tours, transportation, dining experiences, wellness activities, and events. This role is focused on delivering exceptional guest experiences while generating additional revenue for the company. The agent plays a key role in building relationships with vendors, managing guest requests, and acting as the main point of contact for any services or activities that enhance the guests' stay. The Concierge Sales Agent ensures that every guest feels attended to, understood, and satisfied with their experience.
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Engineering
Role Summary: The Engineering is responsible for performing a wide range of minor repair, maintenance, and preventative tasks to ensure the upkeep and safety of properties. This role includes both proactive and reactive maintenance duties such as minor plumbing, electrical repairs, general repairs of fixtures, and ensuring external areas are safe. The Handyman works under the direction of the Engineering Team Supervisor and assists in maintaining the properties in good working order, providing essential support in both repair tasks and general upkeep.
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Freelance Photographer (Villa Management)
Job Summary: The CONSULTANT shall provide services as a Freelance Photographer and responsible for capturing high-quality photos and videos of properties within the Vacation Rentals (VR) and Real Estate (RE) divisions. Thisrole involves creating visually appealing content for use in marketing campaigns and property listings. ThePhotographer also manages post-production tasks, such as photo stacking and video editing, to ensure thatall content aligns with the company’s brand guidelines. Additionally, the Photographer plays a key role inproducing 360° virtual tours, keeping the company’s visual assets current and competitive with the latestindustry trends.
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Front Office
Role Summary As a Front Office, you will be the face of our property, delivering exceptional service to all guests from arrival to departure. Your primary role is to ensure a memorable, personalized, and seamless guest experience, while professionally handling inquiries, feedback, and special requests.
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Graphic Designer
Job Summary: The Graphic Designer is responsible for developing creative and visually appealing designs that support the company’s marketing and promotional efforts. This role involves designing a wide range of assets for both online and offline channels, including banners, email templates, brochures, business cards, and signage. The Graphic Designer works closely with various teams across the company to ensure all designs align with brand guidelines and project objectives. Additionally, this role includes creating logos, icons, PDF reports, and social media templates while collaborating with the marketing team to produce high-quality final products. The Graphic Designer is also tasked with maintaining fresh, innovative designs while managing multiple projects through ClickUp to ensure timely delivery.
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Guest Relation Officer
Role Summary: The Guest Relation Officer (GRO) is responsible for delivering exceptional on-site guest experiences, including handling VIP check-ins/check-outs, conducting mandatory courtesy visits, managing guest messages within their coverage area, and ensuring high standards of service and guest satisfaction.
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Guest Support Officer
Role Summary: A Guest Support Officer in property management is a key role focused on providing exceptional customer service to guests staying in managed properties. This role involves handling inquiries, resolving issues, and ensuring a positive guest experience from booking through to departure. The Guest Support Officer serves as the primary point of contact for guests, addressing their needs, coordinating with other departments, and managing any concerns that may arise during their stay.
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HR Operations Coordinator
The HR Operations Coordinator ensures smooth, compliant daily HR operations, managing workflows from onboarding and payroll to documentation and employee lifecycle administration. Acting as a central liaison across departments, the role enhances communication and policy execution. During the Head of HR recruitment transition, this position maintains operational continuity, monitors SOP compliance, and provides data-driven insights to support management decision making.
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Head of Maintenance
Role Summary: The Head of Maintenance leads and oversees all maintenance operations across properties to ensure optimal safety, efficiency, and reliability of equipment and infrastructure. This role is responsible for managing the maintenance team, implementing preventive maintenance strategies, ensuring regulatory compliance, and collaborating with other departments to support business objectives. By minimizing downtime and extending asset life, the Head of Maintenance plays a key role in enhancing operational performance across all facilities.
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Head of Marketing
Job Summary: The Head of Marketing is responsible for developing and executing marketing strategies to drive brand awareness, lead generation, and revenue growth. This role involves overseeing digital and traditional marketing efforts, managing a team, and working closely with other departments to align marketing initiatives with business objectives. The Head of Marketing will also analyze market trends, monitor competitor activity, and ensure the company's positioning remains competitive and innovative.
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Housekeeping Manager
Job Summary: The Housekeeping Manager is responsible for overseeing all housekeeping operations across the property portfolio to ensure the highest standards of cleanliness, hygiene, and presentation. This role manages housekeeping staff, deep cleaning programs, linen and laundry operations, and cleaning quality control processes to ensure properties remain guest-ready at all times. The Housekeeping Manager will also establish standardized procedures, monitor operational efficiency, control housekeeping-related costs, and ensure consistent service quality across all managed properties.
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Housekeeping Staff
In this essential role, you'll play a key part in ensuring our luxury villas are impeccably clean and comfortable for our guests. You'll handle daily cleaning tasks, maintain hygiene standards in bathrooms, and ensure a fresh supply of linens and amenities.
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Legal Manager
Role Summary: The Legal Manager ensures company-wide compliance with labor laws, manages legal risks, and oversees contract drafting and negotiation. This role provides legal counsel on employee relations, regulatory matters, and corporate governance while supporting dispute resolution and litigation efforts. Additionally, the officer advises management on legal strategies, develops compliant policies, and leads training on legal issues, including data privacy and employment law.
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Legal Officer
The Legal Officer supports the Legal Division in ensuring all company documents, agreements, and transactions comply with applicable laws and internal standards. This role focuses on administrative and coordination tasks, including preparing and reviewing standard contracts, maintaining legal and regulatory records, and liaising with external notaries, government offices, and vendors. The Legal Officer also assists in permit processing, property due diligence, and document filing to support smooth operations in both property management and real estate transactions.
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Marketing Coordinator & Copywriter
The Marketing Coordinator & Copywriter is responsible for planning, executing, and optimizing paid advertising campaigns across digital platforms to boost brand awareness, generate high-quality leads, and drive bookings. Combining strong analytical skills with persuasive copywriting, this role manages end-to-end performance marketing while collaborating closely with the broader marketing team to achieve measurable growth.
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Office Boy/Girl (Canggu Office)
Role Summary: The role involves maintaining the cleanliness of an office space, performing basic administrative tasks like delivering mail, managing office supplies, and generally assisting staff with day-to-day operations to ensure smooth functioning of the office environment; essentially acting as a general office assistant focused on upkeep and basic logistics.
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Office Receptionist (Uluwatu Area)
Job Summary: The receptionist is responsible for greeting and directing visitors, answering and forwarding phone calls, and providing basic information in-person, via phone, and email. They also maintain office security, order supplies, and perform other clerical duties.
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Photographer
The Photographer is responsible for capturing high-quality images and videos of villas, facilities, and surrounding areas to enhance marketing efforts, attract guests, and maintain brand consistency. This role requires a keen eye for detail, creativity, and expertise in real estate or hospitality photography.
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Pool & Garden Supervisor
The Pool and Garden Supervisor is responsible for overseeing the maintenance, upkeep, and aesthetic quality of gardens and pools across all properties. This role ensures that the landscaping and pool areas are maintained to the highest standards, managing the garden team’s daily tasks, schedules, and equipment. The Supervisor also plays a key role in staff training, vendor management, and assisting in the planning and budgeting for garden and pool-related projects. They work closely with the Head of Operations to ensure year-round care and continued growth of garden spaces while overseeing any renovation or maintenance projects.
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Pool and Garden Staff
Role Summary: The Pool & Garden Staff is responsible for maintaining the cleanliness, functionality, and aesthetic appeal of the villa’s outdoor areas, including swimming pools, gardens, and landscaping. This role ensures that outdoor spaces remain safe, well-maintained, and inviting for guests. The Pool & Garden Staff must have knowledge of pool maintenance, plant care, and general landscaping practices.
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Project Maintenance Admin
The Project Maintenance Admin is responsible for providing administrative support for all maintenance-related projects and tasks across managed properties. This role acts as a central coordinator between the maintenance team, vendors, and management to ensure that maintenance work is scheduled, documented, and completed efficiently and on time.
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Property Management Sales
Role Summary: The Property Management Sales role focuses on generating leads, building client relationships, and closing property deals. This position involves identifying potential buyers and investors, presenting property opportunities, and guiding clients through the sales process. It requires close collaboration with marketing, legal, and finance teams to ensure smooth transactions. Success in this role depends on strong communication, negotiation skills, and the ability to meet sales targets while staying updated on market trends.
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Real Estate Listing Agent
Job Summary: The Real Estate Sales Listing Agent is responsible for scouting new property inventory, including villas and land for sale or rent, and managing the creation and promotion of property listings. This role involves adding new listings to the company’s website and social media, conducting market analysis to ensure competitive pricing, and coordinating property inspections and showings. The Listing Agent also builds relationships with property owners and offers rental management services, ensuring that all listings are marketed effectively to drive sales and rentals.
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Real Estate Qualifying Agent
The Real Estate Qualifying Agent at Betterplace is responsible for initiating contact with prospective property buyers and ensuring a smooth handover to the Real Estate Sales team. As the first point of interaction, this role is instrumental in shaping the client’s perception of Betterplace, establishing trust, and laying the groundwork for a successful transaction. The Qualifying Agent conducts initial outreach, gathers key information about the client’s goals and preferences, and assigns the lead to the appropriate Sales Agent with clear, accurate, and well-documented notes. This role requires strong communication skills, attention to detail, and a service-oriented mindset to ensure every lead is nurtured from the very beginning of the sales journey.
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Real Estate Sales Agent
Role Summary: The Real Estate Sales Agent in the real estate department is responsible for generating leads, conducting property viewings, and closing sales deals. This role involves building strong relationships with clients, providing guidance on property purchases, and promoting listings through various marketing channels. The Sales Agent works closely with the listing manager to ensure smooth communication and effective marketing strategies. Additionally, the agent manages client inquiries, performs market analysis, and ensures accurate documentation throughout the sales process.
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Recruitment Officer
Job Summary: The Recruitment Officer is responsible for managing the end-to-end recruitment process, from sourcing candidates to onboarding new hires. This role focuses on finding qualified candidates, conducting interviews, and collaborating with hiring managers to fulfill the company’s staffing needs. The Recruitment Officer will work closely with the HR Coordinator to ensure a seamless, efficient hiring process while maintaining a positive candidate experience.
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Senior Housekeeping
Role Summary: The Senior Housekeeping is responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and overall guest satisfaction. This role involves supervising housekeeping staff, conducting inspections, and maintaining high service standards in guest rooms and public areas. The Housekeeping Supervisor must be detail-oriented, proactive, and capable of leading a team effectively while ensuring compliance with safety and cleanliness protocols.
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Vacation Rental Sales Lead
Job Summary: Vacation Rental Sales Lead is responsible for driving revenue growth by developing and executing sales strategies both B2B & B2C, generating new business opportunities, optimizing CRM performance, and leading the sales team to achieve company targets. This role oversees the entire sales funnel, from lead generation to conversion, with a strong focus on acquiring and converting daily and monthly rental guests, as well as managing the owner acquisition funnel to secure new property partnerships and expand the Non - Exclusive portfolio. Vacation Rental Sales Lead leverages CRM data, market insights, and team performance metrics to develop strategic action plans that maximize occupancy, revenue, and long-term business growth.
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Videographer & Video Editor
The Videographer and Video Editor is responsible to execute and edit high-quality video productions that align with the company’s creative vision and marketing goals. This includes executing the entire production process—from shooting (targeting 6 shoots per week) to post-production editing, visual and audio enhancement, and collaborating closely with creative and marketing teams. The role also involves coordinating projects efficiently using tools like Lark and continuously integrating new techniques and innovations to produce engaging video content across multiple social and digital platforms.
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